Refund and Returns Policy

At BuyersCave, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help with easy returns, exchanges, and refunds.

Return Window

You have 60 days from the date of delivery to return your item for a refund or exchange. After 60 days, unfortunately, we cannot offer a refund or exchange.

Return Method

Returns will be done by mailing it back to us at 

Eligibility for Returns

• Items must be unused, in their original condition, and in the original packaging.
• Proof of purchase (order confirmation or receipt) is required.
• Some items, such as personal care products or perishable goods, may not be eligible for return. These exceptions will be clearly stated on the product page.

Exchanges

We accept exchanges for items that are defective, damaged, or if you received the wrong product. If you need to exchange your item, please contact our support team within the 60-day window.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5 business days.

Return Shipping

Return shipping costs are the responsibility of the customer unless the item arrived damaged, defective, or incorrect. We will provide return instructions upon request.

Return Methods

Returns will be done by mailing it back to us at: 345 Spear Street San Francisco, CA 94105, United States.

There are no restocking fees.

Contact Us

To initiate a return, exchange, or if you have any questions, please contact our customer support team via live chat or email at support@buyerscave.com.

BuyersCave — Shop with Confidence.