PetSafe ScoopFree Crystal Smart Front-Entry Self-Cleaning Cat Litter Box – WiFi (2.4 GHz) & App Enabled – Hands-Free Cleanup – Less Tracking, Superior Odor Control – Includes…

Customer Reviews (12715)

1. 

   Ct – May 4, 2025

   Rated 5 out of 5

   I honestly don’t know why I didn’t buy this earlier. Litter is a little more expensive but honestly not really have to do a full change once a month.

2. 

   akbanimalek akbanimalek – May 8, 2025

   Rated 2 out of 5

   Mmm no that much , the tray is made from cardboard and for its price at least include the stainless steel tray

3. 

   Denis Couillard – May 10, 2025

   Rated 5 out of 5

   J’étais très septique avec l’utilisation de la litière aux cristaux ???😂😜 Mais après 2 mois d’utilisation, j’adore ce produit qui offre moins d’entretien journalier…Je suis très technologique donc, j’ai le modèle connecté avec wifi.. qui offre la tenue des données jusqu’à 12 Mois pour le ratissage et une tenue de tout 💯👌Vraiment heureux de cet achat ! Dispendieux, non nécessaire mais une belle invention pour maintenir un hygiène de la litière presque parfaite! J’ai remplacé les bacs en carton jetables par un bac en stainless lavable 👍J’utilise ce produit depuis Février 2024 et je dois admettre que c’est un excellent produit avec la litière en crystaux. Je retire les excréments de mon chat tous les jours quand même pour éviter les odeurs et tenir la litière très propre. Aucune poussière et presque aucune odeur sauf quand il le fait en ma présence :)…

4. 

   Parisnites – May 13, 2025

   Rated 5 out of 5

   The PetSafe ScoopFree Crystal Pro is a self-cleaning litter box that takes care of the dirty work for you. After your cat uses it, the box automatically rakes the waste into a covered compartment—no scooping needed!

   It uses special crystal litter that absorbs odors and dries out the poop, so your home smells fresh. The litter is low-dust and doesn’t track everywhere, which keeps your floors cleaner.

   You only need to change the tray every few weeks, making it super convenient. However, the disposable trays can be a bit expensive over time, especially if you have more than one cat.

   Most cats get used to it quickly, but some might not like the feel of the crystals. It’s also a bit large, so make sure you have enough space.

5. 

   Justin Lamiell – May 22, 2025

   Rated 4 out of 5

   Plus
   Easy instructions to follow Easy everything before plugging in.
   Easy to put together
   Comes with first litter
   It is easy to connect, so it will work
   Conpact not too large

   minuses
   If you are older and download apps a problem
   If you dont have internet problem
   If your cat does like the crystal kitty liter a problem
   It has a paper box so you are going to have to buy a new box and you are taking a resk of urine leaking on your floor and your house smelling .
   Cat are a creature of habit so our cat has not even looked at it because of the new litter .
   It will keep the litter box clean, but you’re still going to do the same work by scooping the kitty litter out yourself .

   All in all, it is a good starter litter box

6. 

   Arnaud – June 2, 2025

   Rated 5 out of 5

   Ça change ma vie ! Somptueux !

7. 

   Muniz Denise ann – June 20, 2025

   Rated 5 out of 5

   I absolutely love the PetSafe ScoopFree Crystal Pro Self Cleaning Litter Box! It has made my life so much easier. The automatic cleaning feature is a game changer, and the disposable crystal litter trays are very convenient. Plus, my cat seems to love it too! Highly recommend.I was hesitant to invest in an automatic litter box, but I’m so glad I did with the PetSafe ScoopFree Crystal Pro. It keeps odors at bay, and the self-cleaning function works like a charm. The grey color looks sleek and matches my decor as well. Definitely worth the purchase!As a busy cat owner, the PetSafe ScoopFree Crystal Pro litter box has been a lifesaver. It’s easy to set up and maintain, and the crystal litter really helps with odor control. My cats took to it quickly, and I no longer have to worry about scooping every day. Such a great product! I’ve used several litter boxes before, but the PetSafe ScoopFree Crystal Pro is by far the best one yet. The fact that it’s uncovered allows my cat to move around more freely. The automatic cleaning feature is efficient, and the disposable trays make cleanup a breeze. I couldn’t be happier with this purchase.
   The PetSafe ScoopFree Crystal Pro Self Cleaning Litter Box is a game-changer for any cat owner. It’s low maintenance, hygienic, and keeps the litter area clean at all times. The grey color is a nice touch, and the overall design is sleek and modern. I highly recommend this litter box to anyone looking for a hassle-free solution.
   The PetSafe ScoopFree Crystal Pro Self-Cleaning Litter Box is a solid investment for busy cat owners who want a low-maintenance solution for keeping their cat’s litter box clean. The automatic cleaning feature is incredibly convenient, ensuring that the box stays fresh and odor-free without needing constant manual scooping. The crystal litter is absorbent and does a good job of controlling odor, which is a major plus for those who are sensitive to smells.
   The setup is straightforward, and the included disposable crystal litter tray makes changing the litter a breeze. The tray’s design is handy as it’s easy to replace without a mess. The uncovered designallows your cat to enter and exit comfortably, though some cats may prefer more privacy, depending on their preferences.
   While the unit is quite large, it fits well in most spaces, but keep in mind that it might not be ideal for smaller apartments. The only downside is that the crystals need to be replaced after a while, which can add up in cost over time, but it’s worth it for the peace of mind and cleanliness.
   Overall, the PetSafe ScoopFree Crystal Pro is a great solution for those who want to reduce the hassle of litter box maintenance. It’s especially beneficial for multiple cat households, as it can handle more waste with ease. Would highly recommend!
   The PetSafe ScoopFree is a good concept, and when it works, it works! The crystal litter is great at minimizing odors, and the self-cleaning mechanism saves me time. However, there have been a few times when it hasn’t raked properly or got stuck. I’ve had to reset it a couple of times. I also find that the crystal trays need to be changed more frequently than I expected. It’s convenient but not perfect

8. 

   Margaret Bonacci – June 22, 2025

   Rated 1 out of 5

   I’ve tried to chat with customer service for questions about this litter box, but I keep getting sent to an invalid page.

   Positives: I was happy to pay the lower price for this self cleaning litter box. It was easy to put together and simple enough to see how it works.

   Problem 1: keeps getting jammed because the rake can’t finish cleaning. The plastic trap door, that is supposed to lift up and allow the rake to push the waste into the collection bin, keeps falling off and this stops the rake. I have to keep resetting the door to get the rake to move. This has happened when it’s been newly cleaned, and of course when it’s been used. The lid gets smeared with waste, so it has to be cleaned. The waste that doesn’t go into the bin gets stuck on the wrong side of the box. So now, I have to pick all of that out to dispose of (I do use disposable gloves). Unfortunately, this happens at least once a day.

   Problem 2: I chose to get the stainless steel tray, after trying the disposable one that came with it. I was hoping this would reduce the cost of using this specific litter box. Plus, I have 4 cats so I have to clean the waste bin regularly, and the disposable ones are too expensive for me. I kept the other “old fashioned” box in use because I’ve always used at least 2 boxes. However, because the bin on this new one is too narrow to fit a scoop, I have to use disposable gloves to remove the waste.

   Overall, this hasn’t saved me from having to remove the waste less often, but in fact much more often. I have to use gloves to fix it, clean it, etc., which I didn’t have to do with the old box. There are several design improvements that need to be made to improve the function of this box.

   Suggestions: Make the plastic bin cover more secure when seated. Have the rake lift slightly higher to keep it from getting stopped by the bin cover. Make the receptacle deeper AND wider to get a scoop in it. OR, make the bin removable so it can be emptied easily.

   I will definitely know what to look for should I buy another “self cleaning” litter box.

   Update: As of today, June 25, 2025, I’ve not been contacted by the vendor, manufacturers, or Amazon. I’m disappointed that they have no resolution to the issues I described. The issues I’ve reported continue, and now there’s a new one. The cover to the waste bin, keeps coming off, and some of the waste falls to the floor. There’s no way I can secure it, as that would restrict it from being able to lift.
   My adult daughter, who helps me with clear he litter boxes, has.ended up just carrying the bottom tray out to dispose of the waste. So, that means I have to use more litter than the old fashioned box. Please note before you buy this, THERE IS NO REFUND OR OFFER TO REPLACE. THERE IS NO CUSTOMER SERVICE AT THE LINK PROVIDED.

9. 

   Lizeth Mendieta – July 3, 2025

   Rated 1 out of 5

   Se daño el rastrillo de la nada y es según la tarjeta. Terrible